The Switch to Clarity: Why AutoVerify Chose MHM for a Smarter, Simpler Audit Experience
Case Study:
AutoVerify’s Switch to SOC 2 Clarity
AutoVerify is a Canadian automotive technology company helping dealerships, manufacturers, and lenders connect more easily with consumers. Since 2013, AutoVerify has been simplifying the car-buying journey with digital tools that make trade-ins, financing, and digital merchandising easier for everyone. By delivering connected solutions that improve the customer experience, AutoVerify helps its partners grow and succeed across North America. Learn more about AutoVerify at www.autoverify.com
The Challenge
When AutoVerify began its SOC 2 journey, the team quickly realized that traditional audit approaches didn’t always align with the needs of a fast-moving SaaS company. Their initial auditor’s process was more rigid and time-consuming than expected, with limited flexibility for their modern cloud environment. It became clear that AutoVerify needed a partner who could bring both structure and technical understanding, one that could make the audit process efficient, relevant, and collaborative. Key challenges included:
Overbearing and inefficient audit processes.
The process was frustrating, with confusing control changes and unnecessary deep dives into architecture rather than relevant audit criteria.
Time-consuming evidence gathering that didn’t reflect modern software development practices.
AutoVerify needed a more modern, straightforward approach that reflected how they actually operated. That’s exactly what they found in MHM.
Why AutoVerify Chose MHM and How We Helped
After completing their initial audit, AutoVerify began exploring options to streamline the process. Through a trusted referral, they were introduced to MHM and quickly recognized a strong fit. From the outset, MHM delivered clear, professional, and efficient audits tailored to modern SaaS operations. Their focused, client-centric approach provided the seamless, collaborative experience AutoVerify had been looking for. Key Differentiators and Benefits:
Expertise in Modern SaaS Environments: MHM understood cloud-based software operations, aligning audits with how AutoVerify actually works, no unnecessary adjustments, outdated assumptions, or over complicated processes.
Professional, Straightforward Approach: From the very first conversation, MHM made the process clear and direct, auditing what mattered without overcomplicating the details. Their balanced approach saved AutoVerify time and resources while achieving full compliance.
Efficient and Predictable Process: AutoVerify appreciated audits that were fast, structured, and minimally disruptive, allowing their team to maintain focus on building software and serving clients.
Proven Credibility: With proven experience and a reputation for professionalism, MHM became a reliable extension of AutoVerify’s compliance efforts, a partner they could count on year after year.
Results
By combining deep expertise, professionalism and efficiency, MHM guided AutoVerify through SOC 2 Compliance with minimal disruption. The audit process was smooth and manageable and SOC 2 audits are now a seamless part of AutoVerify’s operations - allowing the team to focus on what they do best while staying ahead in compliance.
AutoVerify successfully achieved SOC 2 compliance with a process that was smooth and manageable.
The team gained better clarity on SOC 2 requirements and how to navigate vendor and client audits.
MHM’s approach restored AutoVerify’s confidence in the audit process, making compliance a practical, integrated part of their operations.
"Efficient and straight to the point, we don’t have to overinvest our time. MHM makes it simple, clean, and professional.” James Legue, AutoVerify
We want to extend a sincere thank you to AutoVerify for working with us. We’re thrilled that we could turn your SOC 2 audit into an experience that was clear, structured, and even enjoyable. It’s been a pleasure collaborating with your team and celebrating this success together!