How Field Effect Partnered with MHM to Turn a SOC 2 Audit into a Report They’re Proud to Share

Case Study:  Field Effect’s Journey from Combative to Collaborative Audits

Field Effect is a cybersecurity company that helps organizations prevent, detect, and respond to cyber threats through managed detection and response and related security services. Its platform combines human expertise with purpose-built technology to provide continuous monitoring, threat intelligence, and rapid incident response.

Field Effect

Industry: Cybersecurity

Headquarters: Canada

What They Do: Provide advanced threat detection and response solutions to help organizations identify, manage, and mitigate cyber risks

Core Services: Managed Detection & Response (MDR), Threat Intelligence, Incident Response, Security Consulting

The Challenge:

Before working with MHM, Field Effect had engaged with several audit firms with mixed results.

They weren’t just looking for another provider. They needed:

  • A true audit partner, not a transactional vendor

  • Clear, actionable feedback to improve internal processes

  • A team that was responsive and easy to work with

  • An experience that felt collaborative, not combative

Without this, audits risked becoming time-consuming, frustrating, and less valuable to the business.

The MHM Approach:

From day one, MHM approached the engagement differently.

Instead of a rigid, one-size-fits-all process, the team:

  • Took time to understand Field Effect’s infrastructure and operations

  • Delivered a tailored audit experience aligned to their environment, systems and growth stage

  • Maintained clear, consistent, prompt communication throughout

  • Fostered a collaborative, supportive dynamic with internal teams

This created an environment where audits felt productive, not adversarial.

The Results:

A high-quality SOC 2 Type 2 report:
Field Effect received a polished, professional report they’re proud to share with customers and prospects as proof of their strong security posture.

Improved trust and credibility:
The report provided third-party validation, strengthening confidence with buyers and stakeholders.

A smoother, more efficient audit experience:

  • Reduced friction throughout the process

  • Clear guidance on improving internal controls

  • Timely, responsive support when needed

“High-quality audits, boutique service, and competitive pricing. MHM delivers exactly what they promise.” - Matt Lewis, CSO

A true partnership:

For Field Effect, working with MHM wasn’t just about achieving SOC 2 compliance, it was about finding a trusted audit partner. They no longer felt like “just another account,” but a valued client with a team that consistently goes above and beyond, delivering high-quality results, adapting to their business, and making the entire process smoother, clearer, and more valuable.

Looking Ahead:

Field Effect looks forward to continuing their partnership with MHM. Beyond the high-quality SOC 2 report, they truly enjoy working with the team, collaborative, responsive, and always focused on adding value. With MHM by their side, future audits and compliance initiatives will be seamless, efficient, and tailored to their evolving business needs.

“We can’t say enough about the team at Field Effect. Their professionalism, collaboration, and commitment to strong security practices made the audit process smooth and enjoyable. Partnering with a client who is engaged, responsive, and focused on continuous improvement makes our work even more rewarding.”

- Jose Costa, Principal, MHM